Challenge : Having a single payment gateway is a bottleneck when it is down or when the customers look for other payment option.
Strategy : Building a system with flexibility of using multiple payment options.
Approach : Integrating payment gateways of different types – Creditcard (Full Payments, EMIs / Part Payments, Recurring Payments), eCheck, PayPal, Offline Payments, etc. Also, an option to turn on and off these payment options, as needed, to address all the challenges we have with payment gateways.
Result : Order volume drastically increased with introduction of variety of payment options to the customers.