Client : Confidential*
Challenge : Customer Management and Bulk Email Services performance was poor and unable to support large accounts (with thousands of users).
Strategy : Building a platform which can support large accounts (with millions of users and marketing campaign emails)
Approach : Making the current system scalable in all ways – code, database, infrastructure, etc for its best performance.
Result : The business could onboard major customers within a small time frame.
With the introduction of new innovative methods of converting leads into customers, the customer base and the orders increased drastically with in a short span.
* We maintain the confidentialy of our clients and restrain from disclosing the names without prior permission from them.
** Only top items from the list are mentioned here. The actual process will cover lot more areas.